Lower-cost home internet options

If home internet is straining your budget, many providers offer reduced-price plans for households that take part in certain assistance programs. The sections below explain how those plans tend to work, what changed when a federal program ended, and what to ask before you sign up.

Provider plans for lower-income households

A number of cable, fiber and wireless companies run their own low-cost plans. Each company sets its own rules, and many accept proof that someone in the household takes part in a program such as SNAP, Medicaid or public housing assistance. Some also accept proof of a Pell Grant, so it is worth asking whether student aid counts.

These plans are often hard to find on a provider's main pages. Call the provider or search its website for a section about affordable or assistance plans, and ask which documents it wants to see.

What happened to the Affordable Connectivity Program

The Affordable Connectivity Program was a federal monthly discount on internet service. Its funding ran out and it ended in 2024, so it is no longer available to new or returning households. Information online that still describes it is out of date.

Some providers that took part kept a low-cost plan of their own after the program ended. The separate federal Lifeline program also still exists and can lower a phone or internet bill for households that meet its rules.

Have ready when you call

• Proof of program participation, if the plan asks
• Your service address
• Questions about speed, data caps and equipment
• The date any promotional price ends

Questions to ask before you sign up

Low-cost plans differ more than their prices suggest. Ask about the download and upload speed, whether there is a data cap, and whether you need to rent equipment or can use your own. Ask too whether the price changes after a promotional period and whether a contract or credit check applies.

Upload speed matters for video classes and sending large files, and it is often much lower than the download figure. If you live with roommates, check whether the plan is limited to one per address and who has to be the account holder.

Other places to look

Some cities, counties and public housing authorities run their own internet programs, and many states have a broadband office that lists local options. Public libraries often lend hotspots, which can cover a gap while you sort out home service. Cellular home internet and fixed wireless may be options where cable or fiber does not reach.

If you live on campus, residence hall internet is usually included in housing charges. Commuting students can ask the student affairs or basic needs office whether the school keeps a list of local low-cost plans.